Last updated: 19/01/2026

At Artdoori, we aim to deliver your décor products safely and on time. Please read our shipping policy carefully before placing an order.

1. Shipping Coverage

  • We currently ship across India
  • Orders are delivered through trusted third-party courier partners

2. Shipping Charges

  • ✅ Free Shipping across India
  • No hidden or extra delivery charges

3. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation
  • Orders placed on Sundays or public holidays are processed the next business day

4. Estimated Delivery Time

  • Metro Cities: 3–6 business days
  • Non-Metro / Remote Areas: 5–10 business days

Delivery timelines may vary due to:

  • Courier partner delays
  • Weather conditions
  • Festivals or high-volume sale periods

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS / Email / WhatsApp
  • You can track your order using the provided tracking link

6. Delays & Exceptions

While we strive to deliver on time, Artdoori is not responsible for delays caused by:

  • Incorrect or incomplete address
  • Customer unavailability at the time of delivery
  • Natural calamities or unforeseen circumstances

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery
  • Share clear photos or videos as proof

📌 Please note:
✔ Replacement is not available
✔ Approved cases will be processed as refunds only, as per our Return & Refund Policy

8. Undelivered / RTO Orders

If an order is returned to us due to:

  • Incorrect address
  • Multiple failed delivery attempts
  • Refusal to accept delivery

Shipping charges (if any) may be deducted from the refund.

9. Contact Information

For shipping-related queries:

Artdoori.com
📧 Email: shop.shivshaktitraders@gmail.com
📞 WhatsApp: +917011869062
📍 Location: Gurugram, Haryana, India